Privacy Policy

Last updated: July 1, 2025

The Epoxy Company ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or request a quote, how we use it, and the choices you have. By using this site, you agree to the practices described below.

Information We Collect

We only collect the information you choose to give us. When you submit a quote request or contact form, that typically includes:

Your name
Phone number
Email address (optional)
City or project location
Details about your flooring project (service type, square footage, notes)

We may also automatically receive limited technical data such as your device type and general location through standard web analytics and our hosting provider.

How We Use Your Information

To respond to your quote request and schedule a free estimate
To contact you by phone, text, or email about your project
To provide pricing, follow up, and deliver our services
To improve our website and services

Text Message & Call Consent

By submitting a form with your phone number, you agree that The Epoxy Company may contact you by phone call or text message regarding your quote request. Message and data rates may apply. You can opt out at any time by replying STOP to any text or by asking us to stop contacting you. We do not sell your phone number, and we do not send marketing texts to numbers that have not requested contact.

How We Share Information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business and website, such as:

Our form and email delivery providers (which route your request to our inbox)
Our website host and workflow/automation tools

These providers only receive the information needed to perform their function and are expected to keep it secure.

Cookies & Analytics

Our site may use cookies or similar technologies to understand how visitors use the site and to improve performance. You can disable cookies in your browser settings; some features may not work as intended if you do.

Data Retention & Security

We keep quote requests and customer records only as long as needed to serve you and meet business or legal requirements. We take reasonable measures to protect your information, though no method of transmission over the internet is 100% secure.

Your Choices

You can request that we update or delete the information we have about you.
You can opt out of calls or texts at any time.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under 18.

Contact Us

Questions about this policy or your information? Reach us at:

The Epoxy Company
Denison, TX 75020
Phone/Text: 817-818-6925
Email: office@theepoxycompany.pro

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version.